How do I export my data or delete my Leiolai account?
Open Account in the Leiolai app. Choose Export my data to download a copy, or Delete account when you want to close the account. You can also delete individual conversations without closing your account. Deleting your Leiolai account removes personal account details and ends access to remaining reward balance and pending payouts. Records required by law may be retained. For a privacy request or help with deletion, email contact@leiolai.com.
Read the Leiolai Privacy Policy
Where is Export my data?
Open Account in the Leiolai app and choose Export my data to download a copy. If you want a copy before closing your Leiolai account, export your data before choosing Delete account.
Can I delete one conversation instead of the whole account?
Yes. You can delete individual conversations in the Leiolai app while keeping your account. Delete account closes the account and ends access to remaining reward balance and pending payouts.
Conversation and privacy controlsWhere is the account deletion control?
Open Account in Leiolai and choose Delete account.
The Privacy Policy also provides contact@leiolai.com for a deletion request.
What happens to rewards when I delete my account?
Deleting your Leiolai account ends access to your remaining reward balance and pending payouts. Deleting an individual chat leaves the account open. Check your balance and pending payouts before choosing Delete account.
Are all records erased when I close my account?
Account deletion removes your personal account details. Records required for legal, tax, audit, commission, or fraud-prevention obligations may be kept with as little identifying information as possible, as described in the Leiolai Privacy Policy.
How long do Incognito chats last?
Incognito chats are automatically deleted after 72 hours.
Can I ask for a correction or a copy of personal information?
Email contact@leiolai.com to request a correction or a copy of your personal information.
Does Leiolai sell personal information?
Leiolai does not sell or rent personal information.
Leiolai does not track people across other companies’ apps and sites for advertising.
How Leiolai handles your data